Waveguide Solutions is a turn-key fiber optic network design, engineering and construction company based in Nashua NH with an additional offices throughout New England as needed for customer builds.

Location: New Hampshire

Waveguide is hiring and expanding our training department to incorporate a full time Technical Training Manager with telecom experience.

This person will be responsible for managing the Waveguide technical training program which will include fiber optic construction, as well as DAS/wireless. He/She will establish process, gather and organize curriculum and coordinate resources for program presentation through in-person, online classroom teaching as well as field simulation and on-site instruction. Accomplish job results by planning, conducting, and evaluating employees/students through on-going instruction and evaluation. This is a brand new full time opportunity!

Essential Job Functions:

  • Conducts training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks.
  • Determines resource utilization requirements by researching and testing methods.
  • Designs training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy.
  • Conducts and coordinates training opportunities by presenting job-specific, company-specific, and role specific models.
  • Maintains quality service by establishing and enforcing organization and quality control standards.
  • Evaluates training by evaluating effectiveness of training to specific job applications.
  • Maintains technical knowledge by attending educational workshops, reviewing publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Maintains safe and healthy training environment by following organization standards and legal regulations.

Required Qualifications:

  • Knowledgeable in fiber optic construction, DAS and training with 5+ years’ experience in telecom.
  • Excellent presentation skills, written and training management
  • Self-starter who takes ownership of the internal construction, splicing and wireless technical program

Requirements and Working Conditions:

Work is predominantly performed in an office environment, but will be expected to be in the field as required by the job.

About Waveguide

Waveguide has been the dominate player in the Northeastern region of the US for over 20 years when it comes to turnkey Fiber Optic networks. We have remained on the forefront of the industry demands and trends throughout our history by implementing and utilizing the latest technologies to complete our work. Our current customer base consists of large regional and national broadband companies, local and national incumbent phone and cable companies, universities, data centers, municipalities and the private sector. We continue to be a recognized industry resource for Best Practices within all of these service offerings:

* Turn-key fiber optic network design, engineering and construction * Utility and make-ready management * GIS and CAD mapping services * GPS field mapping and data collection * Hub and Head-end construction * COAX and HFC construction * DAS, Wireless and Small Cell design and construction services * Project Management services * OSP maintenance and restoration services * Plant audit and field surveys * Network upgrades, new builds and extensions * Project management

Competitive pay, full benefits, 401(k) and profit sharing available

Waveguide is an Equal Opportunity/Affirmative Action Employer promoting diversity in the workplace. EEO/AAP/M/F/D/V.

Interested applicants, please apply below:

Or, submit your resume and cover letter to: